Store Policy
Order Processing Policy
To ensure that your order is processed smoothly, customers are required to send the following information to our customer service team on Instagram after completing payment:
• Order number / Order confirmation
• Payment receipt or payment screenshot
Please send the above information via our Instagram customer service for order verification and processing.
Orders that have not been submitted to our customer service may experience delays in processing and shipment.
Thank you for your understanding and cooperation.
Shipping Policy
Processing and shipping times may vary depending on product availability.
• Ready-stock items: 1–5 business days
• Pre-order items: estimated 7–21 business days
Delivery times are estimates only and may be affected by customs clearance, courier delays, weather conditions, or other circumstances beyond our control.
No Refund & Cancellation Policy
All sales are final.
Due to the nature of our products and services, we do not accept refunds, cancellations, exchanges, or returns once payment has been completed.